Frequently Asked Questions

What patients can be seen in the Mobile Clinic?

We provide non-emergency medical care to patients 6 months and older.

What services are offered by the Mobile Clinic?

Our clinicians provide several services, including:
Urgent care & preventive care
Treatment of minor injuries & illnesses
Annual physicals
Certain vaccinations (e.g., Flu)
Prescriptions

Can you test for infections such as COVID-19, influenza, strep throat, or urinary tract infection (UTI)?

Absolutely. Our clinicians conduct on-site tests for common illnesses. If needed, they can order lab tests through partner labs.

Do you offer vaccinations?

Yes. Our clinicians can provide certain vaccinations, including seasonal influenza.

Will I be able to get referred to more specialized care doctors through the Mobile Clinic?

We may recommend that you be seen by a specialist, but we do not refer to specific providers at this time.

Can you perform procedures and provide treatments on the Mobile Clinic?

Our clinicians can care for some injuries and wounds on-site and administer certain medications. If necessary, they may also recommend you visit another provider. The Mobile Clinic does not currently provide x-rays or suture (insert new stitches).

Can I get a prescription through the Mobile Clinic?

Yes. When appropriate, our clinicians will be able to provide a prescription that you can get filled at your preferred pharmacy. For Urgent Care visits, they can also provide some common medications on-site. We do not stock narcotics or controlled substances. For any questions, please call DocGo Patient Support at (844) 443-6246.

Can you perform imaging such as ultrasound and x-rays?

Not on-site. If imaging is needed, you will be recommended to another provider.

Who are the care providers at the Mobile Health Clinic?

Our clinicians are licensed medical professionals. All visits are overseen by a licensed Nurse Practitioner (NP), Physician’s Assistant (PA) and/or Physician (MD or DO).

Do I need to make an appointment?

Appointments are encouraged, but walk-ins are welcome based on availability. If you would like to book by phone, just call DocGo Patient Support at (844) 443-6246.

How much does it cost to be treated?

For patients with insurance, your responsibility is determined by your insurance plan. DocGo On-Demand bills insurance the same as an urgent care center. For patients without insurance, there are self-pay rates available. Please call DocGo Patient Support at (844) 443-6246 for more information.